Probably will never do business with them. Took way too long with an offer to get a car from them. So I had to take my business to memphis
Great customer service in service department 5 stars
Friendly staff. Knowledgeable service techs. Well worth the drive. This is how customers should demand to be treated by all dealerships.
I bought from King Cotton Ford in the past. Had a very bad experience with the Ford side. Poor Sales/Service Department and such. Thought I'd give the Chrysler side a shot and just not much different. They sold me a Certified Pre-Owned which if I could do over I wouldn't. The sales pitch was it came with a 7 year warranty. Well they never did their side of the warranty process because every time I called Chrysler warranty Department they still showed only 5 years on the warranty term. Then when I called about it they made a short effort to say that I didn't buy it through the Certified Pre-Owned program, but I shot that down fast. Point is if I would have never called Mopar myself then King Cotton never would have did their side of the warranty process and I would have been out of luck. Now the 2017 Certified Pre-Owned truck keeps throwing check engine lights. At first they cleared it and I told them it has done the same to me and it will come right back. It did, so now I have to sit here and wait and the service worker didn't want me to even leave it here today. Also said he couldn't give me a ride home. I just had a vasectomy and am in intense pain but have to sit in their piss poor waiting room. I'm about to call a cab and pay out of my own pocket to go home and get my pain medicine. This place sucks. Soon as they get their money you don't matter anymore. Plus I'm being ing my truck back due to them not troubleshooting correctly the first time and taking the path of least resistance l. Warranties on cars are just about worthless. God have mercy on the next SOB that sales me a car. King Cotton was a bad experience but they have educated me on what the watch for.
I love it there my brother got his car there and my other brother did too love u mom
King Cotton Chrysler Dodge Jeep Ram is a US Car Dealer based in Covington, Tennessee. King Cotton Chrysler Dodge Jeep Ram is located at 959 US-51, Covington, TN 38019, USA.
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