We went in to find a used truck for my husband. The floor salesman was very helpful. We found one we liked, it had some issues, one being the heater and air was broken. After looking at it a couple of times and checking other car dealers we decided to purchase it if the price could be negotiated as it was way too high for the condition of the truck. We went in and before we had settled on a price they wanted all our private info, such as our social security number. We told him we would give them that when we settled on a price. The manager would not even talk to us or discuss a lesser price. When we decided to go the salesman tried to talk to the manager on our behalf, he just waved his hand as if we didn't matter and said let them go. Not one time in the 3 visits there did he introduce himself or try to get our business. It was the worst experience we had ever had at a major car dealership. We ended up buying a great truck from Homer Skelton Ford in Millington. There we were treated with courtesy and respect.
King Gotten does not care about there customers. I took my car in 15 days ago for repair they said I would know something in 3 days. When I called this morning to ask about car they were rude and told me if i didn't like how long it takes to come get my car. I would if it ran. Don't trust these people with you vehicle they don't care if you need your car.
King Cotton Flm is a US Car Dealer based in Covington, Tennessee. King Cotton Flm is located at 965 US-51, Covington, TN 38019, USA.
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